As a planner, you know you need to learn from the past. This is so you can improve future planning and supply chains. One of the most useful things to learn from is customer demand data from previous COVID-19 waves. Does your inventory planning system allow you to use this demand data to run what-if scenarios? If not, you may want to consider another system.

The COVID-19 demand data collected from the initial waves of the virus gives us an opportunity to learn about key drivers of demand for specific product categories in specific location. We can learn where forecasts went wrong and use this information to improve future planning for the next waves of COVID-19 (e.g. Delta Variant). Any learnings can be used in future waves of COVID-19.